Lionsgate Portal Activation Program

Cancellation Policy

Appointment cancellation and refund terms Once your appointment has been confirmed, I energetically hold this space specifically for you and receive information and guidance to assist you during your session before we even meet. In order for me to manage other booked clients, if you arrive later for an appointment then the appointment will still finish at the originally booked time. Cancellations, late changes, or 'no-shows', impact both myself and other clients who may have needed your appointment time, so if you do need to reschedule/cancel your appointment, please be respectful and make contact as soon as possible and provide at least 48 hours notice. I understand that things come up unavoidably at short notice and I will do my best to reschedule your appointment to another time. If we are unable to reschedule a time that works for both of us and you choose to cancel your appointment then the following refund policy applies. If cancellation of your appointment is made within 48 hours, you will receive a refund of 50% of the consult fee. If cancellation of your appointment is made within 24 hours, you’re responsible to pay the full fee and will receive no refund. Thank you so much for your respect and integrity. Workshop, Course, Membership and Pack Subscription terms: By selecting the payment subscription you are agreeing to pay for the whole service upfront or over the subscription period. I will begin holding energetic space for you on receiving your booking and continue to hold this for you over the service period. You will be energetically included in the healing sessions and receive the benefits of it even if you don't attend. This is not a pay per each session attended, you will be responsible for paying for this energetic exchange even if you do not attend the session. A recording is available if you are unable to attend. If Katrina is unable to make a session then she will reschedule it at the earliest convenient time. If you decide this package is not for you then you may cancel the remaining subscription. Your access to the service energetically and physically will cease on cancellation. You will not receive a refund for services received to date.

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